The warranties for the fire pit safety screen and fire grates, to the original owner, against breakage (except breakage due to mishandling and abuse) for 12 months from the date customer receives the product. No warranty on paint- normal weathering and some discoloration may occur depending upon materials burned. Our Return Policy covers damaged or defective products only. If you feel that your product is defective or has been damaged during shipment, please contact one of our Customer Service representatives immediately. If the product is found to be defective or damaged, either a replacement or refund may be issued. Any refund issued will be applied to method of payment that was used at the time of order. If the product was damaged during shipment, we will require for you to provide us with information and pictures of the damaged product including packaging so that we may file a claim with our shipper.